Just 11% of GP partners have not had any problems with the primary care support service run by Capita over the last 12 months, according to the GPonline poll.

The results – which include responses from 227 GP partners – suggest the vast majority of GP practices have recently had problems with essential services provided by the company.

Nearly one in two (45%) of all respondents said problems with the service were still ongoing.

Partners reported that their dealings with Capita had been affected by poor communication, delays, missed payments and errors.

Some report they have been waiting months to receive payments and say they are owed refunds running into tens of thousands of pounds.

Full Story GP Online; 18 January 2018

Dear Reader,

If you like our content please support our campaigning journalism to protect health care for all. 

Our goal is to inform people, hold our politicians to account and help to build change through evidence based ideas.

Everyone should have access to comprehensive healthcare, but our NHS needs support. You can help us to continue to counter bad policy, battle neglect of the NHS and correct dangerous mis-infomation.

Supporters of the NHS are crucial in sustaining our health service and with your help we will be able to engage more people in securing its future.

Please donate to help support our campaigning NHS research and  journalism.                              

Comments are closed.