A company operating one of the first integrated NHS 111 and GP out of hours services is to hand back the contract to the NHS.

Primecare was placed in special measures last month after its services in East Kent were rated inadequate by the Care Quality Commission – only seven months after it started full operations. Failings included not having enough staff to meet patient needs and not assessing risks to patients’ health.

A meeting of Kent County Council’s health overview and scrutiny committee yesterday was told the company planned to hand back the contract mid term. The contract was for three years, with an option to extend for another two…read more

HSJ, 21 September 2017

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