Sixteen West Midlands clinical commissioning groups are set to mobilise a new integrated NHS 111, GP out of hours and urgent care service across a population of 4.6 million after awarding a set of contracts worth up to £172m.

In March 2016, Sandwell and West Birmingham CCG, on behalf of the 16 CCGs, launched a procurement process for an integrated NHS 111 and out of hours GP services contract. Tender documents revealed the deal was worth between £86.4m and £172.1m, from July 2016 to July 2022. The CCGs have refused reveal the new combined contract value.

Care UK has been chosen to deliver NHS 111 and “clinical hub” services. Four providers have won new contracts for out of hours services in Birmingham South Central, Herefordshire, Sandwell and West Birmingham, and Rugby. The remaining areas have adapted existing out of hours contracts.

The deal is made up of two main elements: a single NHS 111 service for the entire patch, plus individual out of hours contracts for each CCG. An overarching alliance contract links the 111 service to out of hours, with the intention of making the services more integrated than they are at present.

The first element is intended to provide a single point of access through 111 services bringing together urgent care, GP out of hours services, ambulance services and social care. The alliance agreement between providers will allow for closer working between 111, out of hours and urgent care providers….read more

HSJ: 3 August 2016

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